Bill-Cultural & Generational Competency Training


Bill Dennis | Cultural Selling

Bill is a diversity and inclusiveness speaker, trainer, and consultant specializing on cross-cultural presentations and cross-generational presentations.

The value of his customized cultural and generational seminars are significantly enhanced by providing clients complimentary post-training support and state-of-the-art intercultural tools.

The focus of his seminars are to provide clients a solid understanding of the dynamics of different cultures and different generations; comparison of their culture or generation to a different culture or generation; and actionable solutions to overcome the cross-cultural or cross-generational issues and barriers that are limiting their success. 

He presents at the World Trade Centre in Toronto (Toronto Region Board of Trade) where he speaks on “Cross-Cultural Selling” at Canada’s Trade Acceleration Program (TAP). Bill is a TAP Partner. In addition to serving clients, he is one of the three “Best Diversity Program” judges in Canada of the Canada National HR Awards (Canadian HR Reporter: Thomson Reuters Canada).

Bill also provides state-of-the-art cultural tools such as a highly regarded customized Cultural Profile Report & Cultural Barriers Report tool. Each Report is individualized since no two individuals are alike. This cultural assessment and comparison tool has been used by 75% of the Fortune 500 companies.   

Bill’s commitment is to provide the highest possible value to clients of cross-cultural and/or cross-generational understanding, insights, information and related tools. 

Fully recognizing that content is king, his training addresses a scope of important intercultural and/or intergenerational topics including culture-specific or generation-specific understanding; intercultural or intergenerational human relationship skills and connecting skills; adapting and aligning your cultural or generational behavior to align with someone from a different culture or generation; communicating more effectively with individuals from different cultures or different generations; understanding Indigenous (Canada)/Native American (USA) Peoples values, beliefs, thinking, and their cultures; the impact of different cultural dimensions such as how the Time Culture of different cultures limit your success and how to adapt your behavior; the unique skills of cross-cultural and/or cross-generation selling and/or customer service; skills on managing culturally-different employees and/or building multicultural teams; and implementing Best Practices of diversity and inclusiveness. 

Complimentary Post-Training Support provided to customized presentations include on or more of the following: 

I: Implementation Coaching 

II: Monthly Cultural Events Report 

III: Cultural Profiles

Presentations have been made at such client organizations as World Trade Center-Toronto/TAP; Halton Region; Reliance Home Comfort; Home Hardware; ICSA (International Customer Service Association)-Toronto Chapter;  Mississauga Board of Trade; Hopedale Dental Clinic; Active Chiropractic & Message Therapy;  CSAE (Canadian Society of Association Executives); Toronto Real Estate Board; The Oakville, Milton and District Real Estate Board; Mississauga Real Estate Board; Sutton Quantum Realty Inc. Brokerage; Applewood Buick, GMC, Chevrolet, Cadillac; and Bramgate Volkswagen. 

For a complimentary discussion on how I might assist you, please go to the Contact Bill tab of this website; or send me an e-mail at bill@culturalselling.com; or bill@crossculturalconnecting.com or call me at 905-599-6365 (if unavailable, please leave a voice mail message).

I’ll do my best to respond to you before the end of the business day.

Thank you,

Bill

 

 

Blog Subscription

Enter your email address and get blog posting delivered directly to your inbox.:

Delivered by FeedBurner

Testimonials

The Oakville, Milton and District Real Estate Board highly recommends Bill Dennis’ seminar “Negotiating & Selling to Different Cultures & Generations” because of the very enthusiastic and positive feedback from our members.
Cyndi Amodeo, Manager of Professional Development and EventsThe Oakville, Miton and District Real Estate Board