CUSTOMIZED CULTURAL SENSITIVITY, GENERATIONAL SENSITIVITY, and DIVERSITY & INCLUSIVENESS TRAINING

SUITE OF TRAINING

Our website’s Suite of Training provides additional information on the content of our seminars providing:                        

CULTURAL SENSITIVITY SKILLS

GENERATIONAL SENSITIVITY SKILLS       

DIVERSITY & INCLUSIVENESS SKILLS

All seminars are backed by Complimentary Post-Training Support.

CULTURAL SENSITIVITY SKILLS

Understanding People of Different Cultures and Overcoming Cultural Gaps and Barriers

Understanding and aligning your behavior and communications is essential to connecting and building a strong relationship with a culturally different individual.

Human Relationship Skills with Indigenous Peoples (Canada)

Highly relevant to Canadian employers since Canada’s Federal Government’s will launch by October 2019 new Indigenous Peoples policies and legislation.

Successfully Selling to Prospects of Different Culture

Selling to prospects who are culturally different requires training in the skills of cross-cultural selling and how to avoid cross-culture selling mistakes.

Providing Excellent Customer Service to Different Cultures

A seminar designed for customer service staff who are experiencing challenges understanding and serving culturally different individuals.

Successfully Managing Employees of Different Cultures

Cross-cultural management skills have become more important because of the increasingly diverse mosaic of employees in the workplace.

Building and Managing a Strong Multicultural Team

Building and managing a multicultural team is very different than building and managing a team of mainstream Americans or Canadians.

Additional Cultural Sensitivity Seminars are Outlined in the Website’s Suite of Training

GENERATIONAL SENSITIVITY SKILLS

Human Relationship Skills with Different Generations

A seminar providing cross-generational human relationship skills of understanding, connecting, and relating to individuals from a different generation.

Successful Selling to Prospects of Different Generations

A seminar on understanding other generations and how to avoid cross-generational selling mistakes.

Providing Excellent Customer Service to Different Generations

A seminar on providing an excellent customer service experience to an individual from a different generation.

DIVERSITY & INCLUSIVENESS SKILLS

Diversity and Inclusiveness “Best Practices”

An Inclusiveness seminar designed to increase your employees viewing individuals who are significantly different than them as valued workplace associates.

Indigenous Peoples – Diversity and Inclusiveness (Canada)

Our seminar will provide you a solid understanding of Indigenous Peoples and how to successfully implement Indigenous inclusiveness initiatives.

Native American – Diversity and Inclusiveness (USA)

A seminar on understanding Native Americans and successfully implementing Native Americans Inclusiveness initiatives.

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Testimonials

The Oakville, Milton and District Real Estate Board highly recommends Bill Dennis’ seminar “Negotiating & Selling to Different Cultures & Generations” because of the very enthusiastic and positive feedback from our members.
Cyndi Amodeo, Manager of Professional Development and EventsThe Oakville, Miton and District Real Estate Board